Terms of Service
These Terms explain the rules for using Vera, including student responsibilities, AI limitations, subscriptions, and account rights.
Last updated: August 11, 2026
1. Agreement to these Terms
These Terms of Service (“Terms”) are an agreement between you and Vera AI (“Vera,” “we,” “us,” or “our”) governing your use of Vera’s website, accounts, tutoring, image, diagram, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use the Service. If you use Vera on behalf of a school or another organization, you confirm that you are authorized to accept these Terms for that organization.
2. Eligibility and student accounts
You must be at least 13 years old to create an account. If you are under the age of majority where you live, you may use Vera only with permission from a parent or legal guardian who has reviewed these Terms with you. A parent or guardian who permits a minor to use Vera is responsible for supervising that use.
You must provide accurate account information, keep your password private, and promptly tell us if you suspect unauthorized access. You are responsible for activity performed through your account unless applicable law says otherwise. Accounts may not be sold, transferred, or shared in a way that bypasses plan limits.
3. What Vera provides
Vera is an AI-powered educational tool designed to explain concepts and help students learn. Features may include tutoring responses, conversation history, OCR and Vision image processing, generated diagrams, feedback controls, and usage-based plans.
We may improve, add, remove, limit, or discontinue features. We will try to provide reasonable notice when a change materially reduces a paid Service, except where immediate action is needed for security, law, provider availability, or abuse prevention.
4. AI output and educational responsibility
Vera’s responses and diagrams are generated by artificial intelligence. They can be incomplete, misleading, or wrong. You must check important facts, calculations, citations, and instructions against reliable sources. Vera is not a teacher, school, professional adviser, or substitute for qualified human judgment.
The Service is for general educational support and does not provide medical, legal, financial, mental-health, emergency, or other professional advice. Do not rely on Vera where an error could cause harm. In an emergency, contact the appropriate emergency service or trusted adult.
You remain responsible for your schoolwork and for following your school’s academic-integrity, collaboration, citation, and AI-use rules. Vera does not guarantee grades, admission, learning outcomes, or that a school will permit a particular use.
5. Acceptable use
You may use Vera only lawfully and in a way that does not harm other people or the Service. You must not:
- Use Vera to cheat, impersonate another person, misrepresent AI output as your own where disclosure is required, or violate academic-integrity rules.
- Upload or share content you do not have the right to use, including another student’s private records, copyrighted answer keys, or confidential school materials.
- Submit highly sensitive personal information, passwords, payment-card details, government identifiers, or private health information.
- Harass, exploit, threaten, sexualize, or endanger another person, or generate unlawful or abusive material.
- Attempt to gain unauthorized access, probe security, distribute malware, overload the Service, evade rate limits, create accounts by automated means, or interfere with other users.
- Scrape, copy, reverse engineer, or use automated extraction against the Service except where such a restriction is prohibited by law.
- Use Vera’s output or systems to train a competing model or service without our written permission.
6. Your content
You keep any ownership rights you have in questions, text, images, feedback, and other material you submit (“Your Content”). You give Vera a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt, transmit, and display Your Content only as reasonably needed to operate, secure, support, and improve the Service, comply with law, and enforce these Terms. This licence ends when the content is deleted from our active systems, subject to reasonable backup, legal, security, and dispute-retention periods.
You confirm that you have the rights and permissions needed to submit Your Content and to allow the processing described in these Terms and the Privacy Policy. You are responsible for removing unnecessary personal or confidential information before uploading it.
If you submit product feedback or suggestions, we may use them without restriction or compensation, but we will handle personal information associated with feedback under the Privacy Policy.
7. Vera’s content and intellectual property
The Service, including Vera’s name, branding, interface, software, design, and original materials, is owned by Vera or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service for lawful educational purposes.
AI output may not be unique, and another user may receive similar output. We do not promise that Vera owns or can transfer copyright in generated output. Your use of output must respect applicable law and third-party rights.
8. Plans, limits, and billing
Free and paid plans
Features and daily limits for Free, Pro, Max, Founder, or other plans are shown in Vera at the time you subscribe or use the Service. Limits may include messages and Vision image processing. OCR and diagram rules may differ from Vision and message rules. Attempts to avoid plan limits may result in restriction or suspension.
Paid subscriptions
When paid billing becomes available, the price, currency, billing interval, included features, taxes, renewal terms, and cancellation method will be shown before purchase. Unless the checkout page says otherwise, subscriptions renew automatically at the end of each billing period until cancelled. You authorize the payment processor to charge the selected payment method for the disclosed amount and applicable taxes.
You can cancel a subscription through the method shown in your account or checkout terms. Cancellation normally takes effect at the end of the current paid period. Except where required by law or expressly stated at purchase, fees already charged are non-refundable. Nothing in these Terms limits cancellation, refund, or disclosure rights that cannot legally be waived.
Price and plan changes
We may change prices or plan features prospectively. Material price changes for an existing recurring subscription will take effect no earlier than the next renewal after the notice required by applicable law. Current usage limits and reset timing displayed in your account are authoritative for your plan.
9. Third-party services
Vera relies on third-party infrastructure and AI providers, including Supabase, Vercel, Google, and OpenAI, and may use a payment processor such as Stripe. Their service interruptions or changes may affect Vera. Your use of third-party websites or services reached through Vera is governed by their own terms and policies.
10. Suspension and termination
You may stop using Vera at any time and may delete your account through Settings. We may restrict, suspend, or terminate access if we reasonably believe you violated these Terms, created security or legal risk, failed to pay an amount due, abused plan limits, or used the Service in a way that could harm Vera or others. Where appropriate, we will provide notice and a chance to address the issue.
Provisions that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability limits, indemnity, and dispute provisions—will continue to apply.
11. Disclaimers
To the maximum extent permitted by law, Vera is provided “as is” and “as available.” We do not guarantee that the Service will always be available, secure, error-free, or suitable for every assignment, or that AI output will be accurate, complete, original, or accepted by a school. You use the Service and its output at your own judgment and risk.
Some jurisdictions do not allow certain warranty exclusions. In that case, the exclusions apply only to the extent permitted by law. Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.
12. Limitation of liability
To the maximum extent permitted by law, Vera and its operators, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, opportunities, grades, revenue, or profits arising from the Service or AI output.
To the maximum extent permitted by law, Vera’s total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid Vera for the Service during the 12 months before the event giving rise to the claim and (b) CAD $100.
These limitations do not apply to liability that cannot legally be limited, including liability arising from fraud, wilful misconduct, or any other category excluded by applicable law. Consumer-protection rights that cannot be waived remain in effect.
13. Indemnity
To the extent permitted by law, if your unlawful use of Vera, Your Content, or material breach of these Terms causes a third-party claim against Vera, you agree to reimburse Vera for reasonable losses and legal costs resulting from that claim. This section does not require a consumer to indemnify Vera for Vera’s own negligence, wrongdoing, or breach of law.
14. Governing law and disputes
These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any consumer right to bring a claim elsewhere, the courts located in Ontario will have jurisdiction over disputes relating to these Terms or the Service.
Before starting a formal claim, please contact us and describe the issue so we can try to resolve it informally. Nothing in this section prevents either party from seeking urgent injunctive relief or using an available small-claims process.
15. Changes to these Terms
We may update these Terms as the Service changes. We will post the revised Terms and update the date above. For material changes, we will provide reasonable additional notice and, where required, ask you to accept the updated Terms. Changes apply prospectively. If you do not agree to an update, you must stop using Vera before it takes effect.
16. General terms
If a court finds part of these Terms unenforceable, the remaining provisions will continue to apply. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our permission; we may transfer them as part of a reorganization, financing, merger, acquisition, or sale of the Service, subject to applicable law. These Terms and the Privacy Policy are the entire agreement between you and Vera about the Service unless separate written terms expressly apply.
17. Contact
Questions about these Terms may be sent to dishaandadar@gmail.com with “Terms” in the subject line.